Payment, Pricing, Taxes, and Fees Policy

This policy explains payment methods, prices, taxes and duties for purchases made at Drogaria Reinel.

1. Accepted payment methods

We can accept Visa and MasterCard payments.

2. Payment Authorization

By placing an order, you confirm that you are authorized to use the selected payment method. Orders are processed after payment authorization and confirmation.

We may cancel or hold an order if payment cannot be verified or if a risk of fraud is detected.

3. Prices and currencies

Product prices are displayed in the currency available for your selected market.

4. Price Accuracy

We make reasonable efforts to ensure that prices and product information are correct.

If a product is listed with an incorrect price, discount, technical error or obvious pricing error, we may cancel the order and refund any amounts paid.

5. Taxes

Applicable taxes may be calculated and presented at checkout, depending on the delivery destination and applicable laws.

For Portugal orders, sales tax may be collected where required.

For European Union consumer orders, product prices displayed to consumers should include VAT where required by applicable law and checkout configuration.

For Switzerland, applicable taxes, duties, or import-related charges may be calculated or collected depending on checkout configuration and local rules.

6. Duties and import charges

International orders may be subject to customs duties, import VAT, brokerage fees, and other government-imposed charges.

Where such fees are collected by us, they will be reflected at checkout before payment.

If duties, taxes, or import charges are not collected at checkout, the customer may be responsible for direct payment to the carrier or local authorities before or upon delivery.

7. No hidden fees

Before you place your order, checkout will show the product price, applicable discounts, shipping charges, taxes, duties or import charges collected by us, and the total amount to be paid.

We do not intentionally add hidden product, shipping, handling, carrier, or service fees after the order has been placed.

The customer-paid shipping rates outlined in our Shipping Policy are the rates that must appear at checkout for the applicable destination, except where a clearly stated promotion offers a lower rate.